“Digitalization will improve cost management in insurance companies but the first step is expensive much” said Adam Czerniak, a lecturer at the Warsaw School of Economics and a publisher at Polityka Insight.
He also stated that the insurance market in Poland is not as digital as the banking market. According to him insurance entities should prepare for an e-revolution. Czerniak predicts that as banking has changed due to internet development, so insurance will undergo a similar transformation.
