Efma and Accenture announced the winners of the 4th Innovation in Insurance Awards. This year PZU was awarded for its innovative solutions.
PZU won two awards: the Core Insurance Transformation award for the platform “moje.pzu.pl” and the Workforce Transformation award for its „Robotic Process Automation for PZU Group Employees & Customers”. The online service “moje.pzu.pl” offers customers a wide range of insurance, investment and medical care products in one place, in cooperation with banks, other intermediaries and its affiliate partners. The second awarded solution is a tool that allows the company to effectively use employee time for the benefit of customers (i.e., the management of workloads and efficiency).
The other companies rewarded this year for their innovative solutions were AXA Germany, CCS, NISSAY and Zurich. The winners were selected through a combination of votes by a panel of judges, comprising senior insurers from around the world, and online, by Efma members and non-members from insurance institutions.
